Facilities managers understand the importance of making optimal use of time and resources. Whether you manage a hotel, resort, commercial facility, retail store or a whole shopping mall, the On Key computerised maintenance management system (CMMS), otherwise known as a facilities management system, helps facilities and maintenance managers overcome work challenges and drive more efficient operations.
By leveraging the On Key CMMS’s purposeful suite of apps and powerful analytics capabilities, facilities managers have access to the following features and benefits:
| Packaged Solution | Time to Value | |
| On Key offers a plug-and-play commercial facility solution that consists of a ‘prepopulated environment’ that includes asset types, best-practice preventive maintenance tasks, a streamlined workflow process, and a set of dashboards ready to be used. | On Key is geared for rapid deployment using the principle of inheritance, eg. defining profile packs and quickly deploying a new set of configured user experiences with industry-defined best practices. | |
| Seamless Integration | Ensure Compliance | |
| On Key can seamlessly connect and interface with modern tech stacks, bringing all the data required to connect your facilities, equipment, process and resources into one platform. | Stay on top of statutory requirements and mitigate risks. On Key compliance management tools enable you to track and address regulatory obligations more easily. | |
| Enhance Efficiency | Streamline Workflows | |
| On Key empowers facilities management teams to work smarter. Maximise your productivity by eliminating manual obstacles, reducing response times, and proactively managing maintenance activities. | Say goodbye to manual processes and streamline your workflow with On Key’s intuitive service request app. Automate tasks, track work progress and ensure seamless collaboration between internal technicians and contractors. | |
| Gain Actionable Reporting and Insights | ||
| With On Key’s advanced analytics and insights, you can unlock the power of data. Identify trends, monitor performance, and make informed decisions regarding facilities, asset maintenance, suppliers, and cost optimisation. |
Discover how On Key addresses your specific challenges and revolutionises facilities management.
A system that works
Massmart, powered by Walmart, won the Global FM Association’s Technology Award of Excellence for the successful implementation and use of On Key EAM to streamline their workflow process, increasing efficiency and gaining a 25% time saving.
Watch the video or read more about the award in the case study.
Digitised facility and asset management
Seamless integration and auto allocation of work orders
Explore the transformation brought about by On Key CMMS at two renowned five-star resorts in China. Tasked with delivering an exceptional guest experience while managing a large maintenance and housekeeping staff, the client sought streamlined workflows, increased efficiency, and strict compliance. The transition was smooth, thanks to customised On Key EAM configurations, translation of the interface into Chinese, and the implementation of integrated solutions.
Additionally, all unplanned or reactive maintenance and housekeeping-related work orders, whether system-generated or identified by housekeeping staff, are automatically allocated to relevant resources based on availability.
Read the full story here.
On Key Service Request app
Resolve work requests faster
The On Key Service Request app allows staff members to log service requests by scanning a QR code, enhancing workflow efficiency, saving time, and improving the quality of information. Users can add photos, indicate urgency, and receive feedback on work progress. By enabling stakeholders to log requests through QR codes on assets using their smart devices, you gather more data, respond faster, and improve asset or facility performance.
The app supports authentication via Active Directory or email, allows users to see open requests, log new ones, and receive email confirmations, keeping everyone updated on progress and improving response times.
On Key Work Portal
Stay in the know and approve work on the go.
With the Work Portal app, you can approve work from your mobile or desktop and see which technician or contractor has been assigned to specific assets or equipment. Contractors can manage work status, assign tasks to technicians, and accept work orders through a user-friendly portal. They can also upload quotes and invoices, select labour, material, and travel costs as separate lines per work order, and configure standard rates for detailed cost tracking.
This digital platform enables you to engage with contractors, assign and track work, and streamline commercial transactions by validating invoices and costing details before approval. Contractors can view assigned work, update progress and feedback, and upload supporting documentation, facilitating efficient and transparent project management.
Be in the know
Enhance the efficiency and effectiveness of your field service engineers during site inspections with our native On Key Field Engineer app, designed for user-centric site activities. The app allows engineers to perform inspections, review open work requests, confirm and update asset attributes, request asset register changes, create new work orders, and record general asset inspections. It supports offline use with synchronisation when connected to Wi-Fi, ensuring real-time information and accurate work order status.
Technicians and contractor companies can provide immediate feedback on-site, streamlining operations and maintaining up-to-date records.