Enterprise Asset Management (EAM) or Computerised Maintenance Management systems (CMMS) are essential tools for organisations that need to manage their assets efficiently. They help improve productivity, reduce costs and increase profitability. However, implementing an EAM system requires more than just a software installation. It also requires effective training to ensure employees understand how to use the system properly.
Comprehensive training is essential for EAM system implementation success. With it, employees learn to use the system correctly, ensuring that they understand the system’s benefits and how to use it to its full potential, ultimately resulting in data accuracy and realtime information availability, enabling informed decision-making for asset management.
The significant organisational benefits of effective training on an EAM system implementation are:
- Data accuracy: Adequately trained employees will know how to enter data correctly, reducing errors and ensuring the system is up-to-date and accurate.
- Increased employee productivity: Employees who understand the system can work more efficiently and effectively, freeing time for other tasks and helping to improve overall productivity and reduce costs.
- Reduced the risk of equipment failure: EAM systems can help identify potential equipment problems before they occur, allowing for preventive maintenance. When properly trained, employees can use the system to identify these problems and take appropriate action before they escalate.
The impact of dedicated training professionals
Dedicated training professionals are essential for crafting effective training material that caters to the unique learning styles of adults. At Pragma Academy, we offer On Key training with a focus on providing impactful learning experiences for On Key EAMS users. Our team of seasoned instructional designers and engineers, specialising in physical asset management, utilise the latest learning best practices and technology. With our comprehensive learning platform and carefully crafted training material, we aim to develop individuals and enable them to contribute genuine organisational value through enhanced skills.
Three primary training criteria for EAM training
From a training perspective, organisations considering implementing a new EAM system should consider the following essential elements when researching potential EAM systems.
- Firstly, training should be tailored to the organisation’s specific needs and designed to meet the needs of the employees using the system. The Pragma Academy has created three learning pathways that provide targeted training to equip learners with the required knowledge to fulfil their duties.
- The Clerks Learning Pathway for data administrators, data capturers and clerks
- The Schedulers Learning Pathway for engineering planners, planner assistants, schedulers and supervisors
- The Managers and Planners Learning Pathway is for engineering planners and maintenance managers
Read more about our role-based learning pathways here.
- Secondly, training should be delivered by experienced training facilitators who understand the EAM system and its benefits. They should be able to explain how the system works and provide practical examples of how it can be used. Our On Key training courses are led by a dedicated EAMS subject matter expert and follow a blended approach using elearning, discussion forums and virtual instructor-led training (VILT). Training provided in this format is relevant and practical for participants who have an opportunity in the VILT session to raise questions that may be unique to their working environment.
- Thirdly, the training should be adaptable and changeable. EAM systems are complex tools that require ongoing training and support to ensure they are used to their full potential. Thus, training should take place continuously as the EAM system evolves. While it is optimal for learners to follow a dedicated learning pathway, On Key EAMS training is also presented in a modular or standalone course basis for learners with specific knowledge requirements.
EAMS training – the deciding element towards a successful EAM system implementation
Effective EAM system user training can help to improve data accuracy, increase employee productivity and reduce the risk of equipment failure. By customising the EAMS training to the organisation’s specific needs, delivering it through experienced trainers, and providing expert coaching and mentoring support to ensure that learning is applied in the workplace, organisations can ensure that their EAM system is used to its full potential.